WE’RE HERE TO HELP
A little help goes a long way.
Find answers about orders, delivery, plant care and growing with us.
Shipping & deliveryDispatch and trackingReturns & replacementsWhat to do if something is wrongTrust & safetyNursery and payment safetyContact supportGet in touch
How are plants packed?
In a live marketplace, sellers should use plant-safe packaging suited to the species and weather. This demo does not dispatch real orders.
When will my order arrive?
Real delivery estimates depend on seller location, serviceability and carrier status. Demo checkout does not create a shipment.
Can I return a plant?
A production returns policy should account for plant condition, evidence and time since delivery. Contact support before returning live plants.
Are nurseries verified?
The nurseries shown are sample demo profiles. Verification must be backed by real KYC and admin review in the connected server.
Still need a hand?
Send us a note and we’ll help you find the right next step.
Email demo supportExample address only; no support inbox is connected.